If you don’t like your item(s) for any reason (they don’t fit, have an imperfection, or just clash with your outfit)
you can submit your return for store credit within 14 days of receiving your order.
STEP 1. Make sure your items qualify for returns. Items must be brand new with hang tags attached.
Read more details about return requirements below.
STEP 2. Include a note inside your package with your order number.
You received an email with your order number the day you purchased your item(s).
If you cannot find your order number please e-mail firstname.lastname@example.org
STEP 3. Please ship your unwanted items back to our warehouse:
1205 Santee St #B, Los Angeles, CA 90015
so you can make sure your item reaches us.
It can take up to 7 business days to issue your store credit once your return is received.
Exchanges can be done using your store credit to place a new order.
If your account is flagged for returns abuse we can't accept your return.
Item(s) being returned, needs to be in brand new condition with tags attached.
CAN I RETURN SOMETHING I BOUGHT ONLINE TO THE STORE?
Of course babe! You can bring your return into the store as long as it's eligible, we gotchu!
1143 Santee Ally, Los Angeles CA 90015
I GOT MY ORDER AND SOMETHING'S WRONG, WHAT DO I DO?
Oh no! If you've received your order and something's wrong we need to know within 5 days. Don't wait a month, we won't be able to help.
If the item(s) is defective, damaged or incorrect send us a pic! email@example.com
Processing returns takes up to 7 business days after they are delivered to our warehouse, so please be patient, we will get to your return ASAP!
HALLOWEEN COSTUMES & SEASONAL ITEMS
All Halloween costumes and other seasonal items can be returned 14 days after your order arrives up to October 20th. After October 20th all sales are final.